Exchange and Returns Policy

 
Last updated July 01, 2024
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, place the item securely in its original packaging, and mail your return to the following address:
 
Centro Poruguês de Serigrafia
Attn: Returns
 
Rua dos Industriais 6
Lisboa, 1249-023
Portugal
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
EXCEPTIONS
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
Please Note
 
     ●     To proceed with the return or exchange of the product, the customer should first enter in contact with us through the email: contacto@cps.pt
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
 
 
contacto@cps.pt